Category: Total Quality Management (TQM)
The 5 Whys and How They Can Be Applied to Small Businesses
In the world of problem-solving, there’s a simple yet powerful technique known as the “5 Whys.” Developed by Sakichi Toyoda, founder of Toyota Industries, the 5 Whys method is a systematic approach to uncovering the root causes of problems. Although it originated in manufacturing and has been a cornerstone of Lean methodology, it’s a versatile…
Total Quality Management (TQM): Origins and Its Relevance in Business Today
Total Quality Management (TQM) is a management philosophy and approach that has significantly impacted businesses worldwide. It is rooted in principles of continuous improvement, customer focus, and a commitment to excellence. It’s origins can be traced back to the mid-20th century, and its relevance in today’s business landscape remains unquestionable. In this post, we will…